ChurchTap
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Privacy Policy

Effective Date: September 19, 2025

ChurchTap Company respects your privacy. This policy explains how we collect, use, and protect your information across our products and services, including the ChurchTap Dashboard, TapPages, NFC devices, and related tools.

1. Information We Collect
  • We may collect the following information when you use our services:
  • Account & Profile Data: name, email address, login credentials, contact details, and subscription information.
  • Order & Payment Data: shipping/billing address, payment details, purchase history, and transaction records.
  • Usage Data: actions taken in the Dashboard (e.g., link edits, TapPage creation, analytics views), device type, browser information, IP address, user agent, location data, and activity logs.
  • TapPages & Links: information you choose to publish on a TapPage, scheduled links, redirects you create, and customization preferences.
  • Guest Check-In Data: When visitors check in on TapPages, we collect their name, email address, check-in timestamps, IP address, device information, and location data for attendance tracking and streak calculations. This data is not linked to user accounts but is stored for analytics purposes.
  • Technical Data: We automatically collect IP addresses, device identifiers, browser type, operating system, and other technical information when you use our services.
2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders
  • Provide access to the Dashboard, TapPages, and other ChurchTap tools
  • Enable link scheduling, analytics tracking, and account features
  • Track guest check-ins and calculate attendance streaks
  • Communicate with you about your orders, account, or product updates
  • Improve and develop our products and services
  • Send occasional updates, promotions, or educational resources (only with your permission)
  • Provide customer support through our chat system
  • Ensure security and prevent fraud

Legal Basis: We process your data based on contract performance, legitimate business interests, legal compliance, and your consent where required.

Never for advertising purposes. We do not use your personal data to serve ads or sell your data to advertisers.

3. Guest Check-Ins and Analytics

When visitors check in on TapPages:

  • We collect their name, email, and technical information (IP address, device type)
  • This data is used to track attendance, calculate check-in streaks, and provide analytics
  • Guest data is not used to create user accounts but may be retained for analytics purposes
  • Check-in data is associated with the specific TapPage and may be visible to the TapPage owner
4. NFC Tag Security

All ChurchTap NFC tags are permanently locked at the time of production. This ensures the link you program is securely embedded and cannot be altered or hijacked after delivery.

5. Data Protection

We use industry-standard encryption to protect your information:

  • All data transmission is encrypted using SSL/TLS
  • Payment details are processed securely by third-party providers (Stripe) and are not stored on our servers
  • Access to personal data within ChurchTap is restricted to authorized staff only
  • We implement regular security audits and monitoring
  • In the event of a data breach, we will notify affected users within 72 hours as required by law
6. Third-Party Services

We use trusted third-party services to operate our business:

Specific Services:

  • Supabase: Database hosting and backend services
  • Stripe: Payment processing
  • Intercom: Customer support chat
  • IP Geolocation Services: For location-based analytics
  • Email Service Providers: For transactional and promotional emails
  • Hosting Providers: For website and application hosting

These providers only receive the information necessary to perform their services. We never sell or rent your personal data. We do not use your personal data for advertising. Where required, third parties may process data under their own privacy policies.

7. International Data Transfers

Your data may be processed and stored in countries other than your own, including the United States. We ensure appropriate safeguards are in place for any international transfers.

8. Data Retention

We retain your data for different periods based on its purpose:

  • Account Data: Retained while your account is active and for 2 years after closure
  • Payment Records: Retained for 7 years for tax and legal compliance
  • Guest Check-In Data: Retained for 3 years for analytics and streak tracking
  • Analytics Data: Aggregated data may be retained indefinitely in anonymized form
  • Support Communications: Retained for 2 years
9. Cookies & Analytics

Essential Cookies: We use minimal essential cookies for:

  • Remembering your sidebar preferences
  • Maintaining your login session
  • Basic functionality

Local Storage: We use browser local storage for:

  • Saving your preferences and settings
  • Caching data for better performance
  • Storing non-sensitive application state

Analytics: Our TapPages and analytics tools collect traffic data including:

  • Number of taps and interactions
  • Device type and browser information
  • General location (city/region level)
  • Referrer information

No Advertising Cookies: We do not use cookies for advertising or tracking across other websites.

You can manage or disable cookies through your browser settings, though this may affect functionality.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

11. Your Choices & Rights
  • Update your account details at any time through the Dashboard
  • Opt out of promotional emails using the unsubscribe link
  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Object to processing for marketing purposes
  • Request data portability where technically feasible

If you are located in a region with data protection laws (e.g., GDPR, CCPA), you have additional rights. Contact us to exercise these rights.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice in our Dashboard. The “Effective Date” at the top indicates when the policy was last updated.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

📧 Email: help@churchtap.com

For data protection inquiries specifically, you may also contact our privacy team at the same email address.